Take a look at our Returning an item help page for more details. If still having an issue try manually removing the filters steps below Remove Upper and Lower Filters. If other discs of the same type cannot be read, skip to Step 8 to test the drive to see if the drive has truly failed. Back to home page. Uninstall Roxio Creator Basic v9 from add remove programs:.

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After Windows restarts the drive will be reinstalled.

HP PCs – Drive Cannot Read Discs (Windows 7)

Skip to main content. If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value and press the Delete key. You can be sure that you are purchasing great value, excellent quality items, safe and secure in the knowledge that many thousands of other eBay members have happily done so before you.

If error code 1019313239 or 41 is shown inside Device Status, a problem exists with the integration of previous CD burning software. Seller assumes all responsibility for this listing.

HP G GEA DVD RW CD drive writer Burner Player Rom GENUINE | eBay

Have one to sell? Click Startand enter ” device manager ” into the Start Search field. Use a type of disc that is not being recognized in the drive. Dispatched, Same day, If ordered before 3: Add to Watch list Watching Watch list is full.


Press the eject button to retrieve the disc and unlock the computer. Fully tested and working Optical Disk Drive, pulled from new or factory b6000 machines. In the unlikely event there is a problem with your item we are always happy to investigate and resolve issues. Device installed successfully message. Read more about the condition.

This topic has been archived. Click Startand type ” regedit ” into the Start Search field. Take a g0600 at our Returning an item help page for more details.

Find out more about your rights as a buyer – opens in a new window or tab and exceptions – opens in a new window or tab. Buying format see all.

Once you have tested several types of discs, try using the failed discs in another drive in another computer to see if they can be read. Please enter a valid postcode. Asia Pacific and Oceania. Back to home page Return to top.

For additional information, see the Global Shipping Programme terms and conditions – opens in a new window or tab This amount includes applicable customs duties, g600, brokerage and other fees. Gently remove and reinsert the CD drive data cable from the connector on the motherboard.


Use the Left and Right Arrow keys to select Main.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

Not if the drive is not recognized in BIOS. Insert a disc that contains files into the drive that is having the problem.

ddrive Learn More – opens in a new window or tab Any international postage and import charges are paid in part to Pitney Bowes Inc. If the laptop is under warranty you can contact the manufacturer to have the drive replaced. If you are presented with a page to driev your model number, enter your model number. Modify your browser’s settings to allow Javascript to execute.

Click OK or Allow on any verification messages that open.

This amount is subject to change until you make payment.